Bests & Worsts Reviews from Amazon

I almost never post reviews. Like many frequent Amazon buyers I have to be either especially happy or unhappy to take the time to do so and there have been very few such cases. This is one of the latter. From the time I put this hose into service it seemed that my water pressure and the amount of water I was getting was much less than I had been getting from my last hose of the same dimension (nominally 5/8" x 100'). I was at a loss to understand why, but this is a big problem for us as our water pressure is marginal to start with. When I took the hose off my hose reel to investigate I thought I found the answer. In order to attach their "Exclusive SwivelGrip Action" connector Flexzilla relies on an inside piece to hold the connector in place while allowing it to swivel. As you can see from the photo, this inside piece reduces the actual inside diameter from the advertised 5/8" (which the hose I'm sure does meet) to approximately 3/8" for the entire "hose system", thus significantly reducing the capacity of the hose and making it entirely useless for me. I called Legacy Manufacturing, the company which makes Flexzilla hoses and described this situation to the Customer Service person I talked to and to a technical support person they referred me to. Neither was familiar with this issue, although the tech support person thought it might have to do with the material they use to make their connectors. But whether it would impact flow rates or pressure, he had no idea. But he said he would check with someone more senior and have someone else call me. No one ever called. I've now replaced the hose with one that was half the price and will either be giving this away to someone with much better water pressure or simply throwing it away. But if you NEED a 5/8" hose THIS HOSE IS NOT FOR YOU!