Bests & Worsts Reviews from Amazon

I bought this because of the size. I needed a bag that would match the requirements of Alaska Airlines, and that meant a bag no more than 9" deep. This was supposedly 8 inches deep. When it arrive, on the top it was 8.5" deep and on the bottom it was 9.5". This was with the bag totally zipped up, not with the expansion zippers unzipped. With the airlines, you can't have a bag that's within depth requirements at one point on the bag, they have to fit in a box of that size. Can't see why in this day and age where size restrictions are so widespread on airlines that a bag manufacturer can't be bothered to give an accurate size of a bag in the description. Returned for a refund.