Bests & Worsts Reviews from Amazon

I bought this drive in July. A week ago the supplied power adapter burned out and fried the control board. WARNING! Seagate does NOT cover this at all! The only way they would accept a return is to send the entire unit. If I wanted my data, they offered an expensive data recovery service, not a drive replacement. There was NO option at all to replace the damaged components or even swap the drive to a new enclosure! I had to crack the case, remove the drive, and put it in a ($60) external enclosure myself. The drive was fine and I recovered all data. But the remains of the burned out unit are worthless. Seagate refused to replace the drive, even if I returned the entire pile of parts after copying the data to another drive...because I'd opened the case. What did they expect me to do? Pay them a fortune to "recover" my data when all that was needed was to move the returned drive into another case? "Sorry, we do not offer that service." I call that appalling and unacceptable. I have since replaced the power adapter on my other FreeAgent unit with a high-quality aftermarket adapter...again, at my own expense. Cost: $100 ($60 for the new enclosure, $20 for the new adapter) making this a $240 drive, not including my time. Still cheaper than their offered "data recovery" service which was quoted at $1400 minimum (yes, that's one thousand four hundred dollars)...plus shipping both ways, warranty not valid. Thanks for nothing, Seagate! UPDATE: The problem with the system not recognizing the drive, as noted in other reviews, is a fact. The only way I can get either of my machines (laptop and tower, different makers, different OSs) to see the drives is to power them down and back up each session. The one I removed and placed in a external container does not have this problem so it's the Seagate controller board at fault.