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★☆☆☆☆
Totally Unreliable -- Don't bother — UPDATE
This was purchased at the end of October and it officially 'died' on Jan 13th. So what's that? 2 1/2 months...Despite using filtered, non-tap water and using the filters supplied these Keurig units are notoriously unreliable. Of course, 'product support' ended on 12/28 so we're stuck.
I cannot recommend buying these anymore. Impractical for what you get in return (one cup per pod and the trash that this generates) and the short, short, SHORT lifespan of the machine. This isn't the first time that one of these units has crapped out in less than one year.
UPDATE — Dec 15th 2018. Even after this review, nobody from Keurig has reached out to ask if they could help. I guess they don’t care. But at least this review has helped a few of you so that’s good. BTW I purchased another k-cup brand (Cuisinart) at Bed Bath and Beyonce, and the ‘descale’ light came on after 4 months. So I descaled, and 9 tankfuls of white vinegar & water later, the light is still on. Plugged it in, plugged it out, rubbed my tummy & patted my head and nothing changed. So after this one bites the dust, its a drip maker for me, or even an old-school percolator. Those never crapped out!
January 2018 · Home and Kitchen · verified purchase