Bests & Worsts Reviews from Amazon

I purchased this scan tool to analyze 3-5 PIDs simultaneously on my vehicle. I had previously purchased a cheap knockoff version but was unhappy with the slow PID read rate, especially when monitoring a few PIDs simultaneously (~1 PID/sec). The Scantool OBDLink LX is advertised as significantly faster--Torque Pro team highly recommends it and states a 100 PID/sec data rate. You can imagine my disappointment when upon receiving and trying the OBDLink LX I was only able to achieve 8 PID/sec when monitoring one channel, and monitoring 3 PID's gave a rate of 4 PID/sec. While this was a slight improvement over the competition, it is significantly lower than the claimed '4x' improvement by ScanTool and definitely slower than the '100 PID/sec' measured by Torque Pro. I also tried using ScanTools in-house app, "OBDLink", but the results were no better than when using Torque. I have included my technical details below, and would be more than happy to improve my review if ScanTool can provide some support. I looked through the ScanTool forums and FAQ and couldn't find any solutions, information on PID data rates, or a good way to contact them directly. If you are from ScanTool and are reading this--please help! If you are a potential customer--steer clear if you need to monitor multiple PIDs with a frequency > 1 Hz. Vehicle: 2016 Subaru WRX Device: OBDLink LX Bluetooth Phone OS: Android App: Torque Pro and OBDLink (4.0.0)