Bests & Worsts Reviews from Amazon

3 weeks after buying this computer I was asked to do an update which on my DSL took 8+hours, After the download I was told to restart after which I was ask things as if I was setting the computer for the first time . Then the computer would not connect with my print which is was working just fine prior to the update, I talked to 2 different AppleTechs ( I bought a service contract) 1 tech conversation was about the download issue another tech was about the printer issue.They could not fix my problem. That was an all day ORDEAL. Amazon is going to give me a refund.