Bests & Worsts Reviews from Amazon

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169
people found this helpful, as of 2023
ranked #200,784 most helpful out of 571,544,897 reviews
★☆☆☆☆
Shady Customer Service
I bought this keyboard in September 2020 since I was working from home. It was a great little keyboard for the price, cool color functions and a wonderful key feel. It was super easy to install, you just plugged it in and the drivers already loaded. Flash forward to February 2021: Now the keyboard has keys that do not work and others that just auto type gibberish with just one key press. I reached out to Amazon and they walked me through some trouble shooting and they were not able to help me. I reached out to the manufacturer and that is were the issues got worse. I sent in a video on what happens with keyboard and they said that unfortunately the three month warranty ( who has a 3 month warranty on an electronic??) had run out but if I was willing to leave a 5 star review they would send me a replacement. I replied I would be happy to give them a 5 star review once I received the product and made sure that it worked. To that they replied that they did not want to answer any more emails on this issue and would only send the product if I did the review first and sent in a screen shot to them of the 5 star review, then I could change it after. They also threw in there that this was their first job and would lose it if I did not do it this way. I This response was unprofessional and unethical. I will not be purchasing from this company again. There was no resolution to this issue.
February 2021 · Video Games · verified purchase
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