Bests & Worsts Reviews from Amazon

I bought the 12" light and was disappointed that it didn't glow like the photo. Parts of it were so thick that light was not penetrating through even with a 25w light that I bought separately, the back side virtually no light comes through! Also, the front is completely flat, not natural at all. I emailed this to the company and never got a reply. Here are photos of all sides, I couldn't take the photo without some natural light but it should show what I have described.