129
people found this helpful, as of 2023
ranked #224,130 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Garbage Customer Service
An amazing product but, pray it does not break. Even under warranty it took a week to get an RMA. Since the RMA was submitted, it has been "in process" for three weeks. No one at TP-Link has any idea what is going on. No one can tell me when I will get my replacement product. I have left emails, voicemails, had multiple chat sessions and been on the phone a half dozen times. I am done with this company.
Gave up on TP-Link and bought an Orbi RBK50
May 2018 · Electronics · verified purchase