Bests & Worsts Reviews from Amazon

Love the software. Hate the user experience. Installed the trial version, reboot required. Liked the trial version so bought a copy. No way to enter the serial code in the trial version to upgrade to full version. Uninstalled the trial version, reboot required. Install the full version, reboot again. Found out the full version is out of date. Went to the support site. No downloadable version without registering. So registered, waited for an email to validate registration. Logged into the acronis site. Must register your product's serial code before obtaining an update. But wait, their website has a bug that won't let you register the product. Tried to email support to get my copy registered. Can't email them because you need to register your product before getting support, which is why I'm trying to email them. Shockingly bad user experience. This is the only consumer software company that demands user and product registration before providing bug fixes. They provide no way to update your software from within the program as many others do. Acronis, you stink!