Bests & Worsts Reviews from Amazon

I’m going to start by saying i want to like this thing. I’m working from home still and needed more reliable internet and for that I would say this thing is perfect. It nicely organizes all of your connected devices and the interface is user friendly along with the customer support but there is one HUGE drawback. I cannot get my Microsoft Teams to work and I’m having issues with other computer based phone call/meeting systems. Prior to hooking up the EERO I had no issues with Teams, my meetings were crystal clear and everything was good. The past two days when i join a call and within 3 seconds the other callers can’t hear me. Within a minute and half I can’t hear them anymore. I tried the test calls and it always says in Teams that I have poor connection. I checked the WiFi signal and it’s strong as can be. I tried hard wiring the connection using an Ethernet cable to my EERO and work laptop and still getting “weak connection” from Teams. I don’t know if this is an EERO or teams issue but there is obviously a disconnect between the two and since Teams worked fine before the EERO I’m saying it’s gotta be EERO. I spent about an hour and 15 minutes in the phone with support today (whom are always very nice) and we tried everything in the book. If they can find a fix before my return return period expires I will gladly give 5 stars but to not have support for such a large meeting software with so many people still working from home just tells me they rushed this release and there are still bugs to work out. UPDATE: it’s now been a few weeks and am still having an issue. I have discovered that I can switch to my hotspot on my phone and Teams will work. Additionally I have tried connecting the Ethernet to my ATT modem/router instead and Teams will also work so this just further confirms a disconnect within eero and Teams. Again, not sure whose side it’s on that’s causing the disconnect but it’s looking like I may have to return this thing...