Bests & Worsts Reviews from Amazon

according to people

219
people found this helpful, as of 2023
ranked #140,714 most helpful out of 571,544,897 reviews
★☆☆☆☆
DO NOT BUY...You've been warned.
First off, I've bought literally thousands of products from Amazon since becoming a member. I can say that I've left very few reviews that weren't positive. I usually won't write a bad review unless something is completely horrible. But with this TV, I have to add to my negative count. I'll use the, "I had to give it 1 star or else I would've given it a negative star" line. I bought this Sceptre and I was skeptical...mainly because it's always seemed to be a lower end TV, but, I figured it would be fine for my living room. To be clear, I rarely watch TV in my living room, in fact this TV, in the 6 months that I've owned it, has probably been turned on no more than 20-25 times. Now my Vizio in my bedroom is another story. The Vizio is going on 10 years now and still works like it's supposed to, minus 1 hiccup...more about this later. So back to this piece of...well, you know what I mean. For 6 months, it's came on when I pushed the power button. And honestly, the picture was pretty good, I was surprised. But....Sunday I went to turn it on and nothing. Tried a different plug....nothing. Tried the power button on the tv itself...nothing. You can say I was annoyed but not completely surprised. So....a google search on Sceptre Warranty and I see they have a 1 year warranty..."Cool" I think...no problem...contact them and they'll take care of it....WRONG. First off, I had to fax in a RMA form which said I would be issued a RMA number within 48hrs...3 business days later and still no RMA. So, I call up ole Spectre in California to see what the deal is. Evidently their fax machine went out in the 90s (like most fax machines should have) and low and behold, no record of my RMA form. No problem, I'll resubmit. But.....while I have them on the line I ask, "So, you guys will pick this up or cover shipping and packaging right?" That would be a big ole NO. You're kidding me right? TV is 6 months old and dead and I have to pay $300 to package and ship this monster back to get it fixed? Oh and by the way, evidently you should just naturally assume that this piece of junk will be going out before a year is over because they expect you to keep the original box and packaging material so, when it does crap out, you'll have the box and not have to find something big enough to hold this thing and pay an extra $100. Unbelievable. It's my fault for assuming that a company would honor and stand behind their product....which brings my to the Vizio that I mentioned before. Almost 10 years ago I bought a Vizio 47" LCD. About 9 months after I had it, I noticed about 5 or 6 pixels that would glow a bright white when I would turn the tv on, it didn't do it all the time but fairly regularly. I called Vizio and told them what was happening and the rep asked me to take a pic of the pixels and email it to him, which I did. He called me back and said, "Yeah that's not right. I'm shipping a new replacement tv to you. It will be there in 3 days." I said, "For reals?" He replied, "Fo reals my schnizzel." (Ok I'm embellished that part but you get what I'm saying.) Needless to say, 3 days later and the new Vizio was at my door, shipped in a truck and two guys brought it in, unboxed it, hooked it up and then took my old one and put it in the box and took it away. How crazy is that? Just that customer service experience told me everything I needed to know about Vizio. Since then I've bought 2 more Vizios and they're still going strong. (Wow, this really sounds like a Vizio promo...that wasn't my intention but I guess I was expecting the same experience from Sceptre. Crazy me.... But anyways, if you've read all this then....you must be really bored....or you're kind of like I was before I bought this junk...teetering on buying it or not. I should've went with my gut and spent a little extra and got another Vizio....at least then I wouldn't have had to write a bad review...and my fingers wouldn't be so sore.....someday I'll learn. (Which I've been saying since 1989)
June 2018 · Electronics · verified purchase
worser bester