Bests & Worsts Reviews from Amazon

DON'T BUY- These monitors have a **firmware issue** that causes random flickering, making the unit unusable. For those like me who researched tons of options for a good 4k monitor, and chose the PD3200U in spite of the widely documented flickering issue, don't make the same mistake I did. After experiencing the problem with one unit, Amazon sent me a replacement that was far worse. (I'm watching the screen flicker- like a frequent spasm- as I type this very review on the replacement unit.) On July 2, 2018 I spoke with a support rep at BenQ who informed me that there is a firmware issue with this model that *CAN ONLY* be fixed by a BenQ technician via an update issued in late June, and thus requires mailing the unit to them, waiting the fix, then having it mailed back, which is far too much of annoyance for me at this point. If the firmware update could be applied by the end-user, I would at least give it a try, but I've opted to drop this model altogether and get a different model by a different manufacturer. I would add that the rep was not at all accommodating, and didn't seem to express any concern about what is clearly a **major defect** in a nearly $1,000 monitor, which makes me think I will likely never buy anything from BenQ ever again. It's too bad, as the monitor itself is beautiful, and I'd love to have a functioning version, but BenQ is not making it easy, to say the least. Thus, in close, for anyone still contemplating this monitor, just know that you're taking a gamble, and that you'll likely need to mail the unit to BenQ to have it serviced by their technicians- pretty crappy deal if you ask me.