Bests & Worsts Reviews from Amazon

I have to say Im pretty disappointed in the product that was received. I hope this gets to the company, because I cant seem to find any other way to contact them regarding my disappointment. I order this product specifically for what the "product" labeled stated was in the basket as well as in the name "Fruit Cheese and Nuts." This was a mothers day gift, as my mother lives several states away. First the good: The speed/delivery was on par with my expectations of 2 day shipping as a prime customer, there didn't seem to be a delay especially given the fact that it was mothers day weekend. The package arrived on time. The fruit that was included was not bad or rotten or bruised. The bad: The packaging-Looked nothing like the picture, in fact, when I saw the pic, it look as if a lot of items was left out-and they kinda were. I ordered this particular basket because of the content stated to be in the basket-I expected the cheese and the crackers, the basket did not come with cheese nor crackers, instead it came with some dried fruit and chocolates in addition to a plethora of fruit. You had another basked that did say chocolate and fruit-which I did not choose because of the chocolate. My mother would have preferred the Cheese and crackers. A lot of the items were found under the "paper," that was stuffed in the basket. The fruit that was included was also not what was listed, however, I feel that 1 pear 3 oranges 4 mandarins 2 red apples and 2 green apples was suffice for the price, but again, when you expect something completely different it is a little disappointing. My mother seemed very happy with the basket and its contents until we asked if she received the crackers and cheese and the other items that I had expected to be in there, she then became pretty upset. I would appreciate a response, and hope that your company can remedy this. I could see myself ordering this item again in the future if given the opportunity, however, as a first time customer of your product I am a pretty dissatisfied customer.