Bests & Worsts Reviews from Amazon

Laptop is wonderful. well built, sleek and compact. the screen is beautiful and it runs very demanding games, albeit at pretty high temps. seriously gets hot, but it's a gaming laptop. only other gripe with the laptop itself is the rubber bumpers on the bottom are uneven and makes it wobble a bit. shouldn't be a terribly hard fix though. Amazon on the other had is what drags this review down. They have some false advertisements on the page. the main one being the store page says it has a touch screen, while it doesn't. Had to talk to 4 reps trying to add the insurance to the purchase (store page says you can add it up to 30 days from purchase) only to be told they couldn't do it. 3 of the people just hung up without saying a word. The last one said all I can do to get what I wanted is to return the laptop, wait 2-3 weeks for amazon to receive it (even though I got it in one) and then wait another week for my refund, then repurchase the laptop and add the insurance. while I would like very much to do that, I need this laptop for work as well as gaming so I can't really be without it for so long. Oh, and as it's an expensive delivery, they require a signature for drop off. I took the day off and hangout waiting for the delivery only for the amazon driver to just throw it on my porch and leave without so much as ringing the bell. TLDR; laptop is great, purchase it if you see a decent sale, just don't bother purchasing through amazon. Too much hassle to deal with their incompetence.