Bests & Worsts Reviews from Amazon

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123
people found this helpful, as of 2023
ranked #229,899 most helpful out of 571,544,897 reviews
★☆☆☆☆
Worked great, until....
I ordered this turntable to replace an old one because the price was right and the software sounded user-friendly. True in both cases, and the audio quality is genuinely good. I was very pleased with the purchase, until, about two months after purchase, it started malfunctioning. I would go to play a record, and as I was moving the arm to the record (there is no "start" button, only a "stop" one-- a definite issue that I wish I'd been aware of), I would feel something catch and it would push the arm back to the cradle. Time after time, it would keep pushing the arm back to the cradle, over and over, no matter if I lifted it high or low. It got, needless to say, very irritating. When I contacted the manufacturer, I was told that it was a mechanical issue and that I would have to return it to them for repair--on my dime, and which would take two to four weeks. Instead, I contacted good ol' Amazon, who of course sent a free replacement right away. That one worked for about two weeks, until I started noticing a decreasing quality in the sound of my records-- odd volume modulations, distortion, etc. At first I thought it was my speakers or receiver, but when I switched to radio or CD, they sounded great. Nope, it was my wonderful Ion turntable again. I'm returning it for the second time, this time for just a refund, which I'm applying towards the purchase of a Sony. What a POS. You get what you pay for, guys.
April 2011 · Electronics · verified purchase
the product in question
ION Profile LP Vinyl-to-MP3 Turntable
4.2★ · 695 ratings, as of 2023
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