Bests & Worsts Reviews from Amazon

Stopped working after 2 uses. Called Oreck for repair info since it was still within 1 year warranty, they advised to take to Oreck store which I did and they refuse to work on any machine bought through Amazon, regardless if it says from Oreck direct or not. Mine said new. Watch also that it does not say open box which will be another reason they use not to fix stuff.