Bests & Worsts Reviews from Amazon

Me and my wife bought a hero 5 black for our honeymoon in mexico. Halfway in to our honeymoon, the camera failed due to a manufacturer defect that allowed water to seep into the camera effectively destroying the camera and the Sd card . This forced us to buy very expensive pictures from the excursion company and our cruise line because the GoPro destroyed all of our pictures. We Called customer support and they only offered a free mount and could not give us a for sure answers why it happened.Horrible customer service. The supervisor for customer support ,Eldron, interupted me was not sympathetic and made me even more mad. They blamed the defect on the retailer because they didn't know what the retailer did to the camera after they bought it from GoPro. Horrible horrible customer service. Go pro does not back its product and does not care about their customers.