Bests & Worsts Reviews from Amazon

The sound was good on this unit and I loved the feature per price ratio but it has to actually work to be of value. The 616 was very easy to setup and sounded great but it took only a day or two to realize that this receiver was not ready for prime time. The main issue I had was the video output would not work unless I unplugged the power to the unit and plugged it back in. Once I found the Onkyo forums I found that this is a very big problem for a lot of units. There were people who had purchased 3 units to install for customers and all 3 had the issue. Others had issues with the remote not working to turn on the unit. After several firmware updates one of them finally bricked my receiver completely. I had no picture or sound. Not surprisingly, I found others with the same issue from the last firmware. Onkyo support was a train wreck. I called and they were supposed to call me back and never did. In the forums they seemed to do little to help other than to say, "Another firmware update will be out soon." To Onkyo's credit, they did offer to replace the unit but by the time I shipped them mine and received the replacement it would have been a couple of weeks and I would have been past my 30 day window to return it. This receiver may be a good one in the future but for now, it is a NO. There are forums with tons of customers who are just as frustrated as I am as they feel like forced beta testers for Onkyo. If you enjoy gambling, give this one a shot as you just might get one without a problem.