Bests & Worsts Reviews from Amazon

I had high hopes for the Orbi after all the reviews I read both here and at other sites but it didn't work out. The first problem came almost immediately when satellite #1 wouldn't pair. I gave up after 4 tries and went to the second satellite and it paired immediately.. So I went back to satellite #1 and it finally paired after 3 tries. Mind you that the satellites were sitting within 2 feet of the Orbi router. Next I ran the firmware update that it requested I do. That went flawlessly and only took 3-4 minutes. I then moved the satellites to their distant positions and they paired up very quickly over wifi. The speed test within the Orbi app showed me 119mbps download anywhere I went in my house! I have cat6 ethernet run to the satellites positions so I connected the satellites and my problems began. I immediately lost connection to both satellites. By powering them down/up and reconnecting the ethernet cables several times I finally got both of them to show up again. The problem here was the Orbi app - each time you do anything it may take 5+ minutes for the change to be registered by the app. So all of this fiddling around took almost 3 hours! Plus, I could never get the app to show a wired connection, only wifi. Even moving a satellite back near the router and connecting them with a 2 foot patch cable wouldn't show a wired connection. That 119mbps throughput shown by the Orbi app was problematic, too. I could stay right where the app showed me that great connection and the Speedtest app and fast.com would both show only 20-25mbps. Quite a difference! The best I could get from either satellite was 35mbps. I was getting over 110mbps with my old AC-capable routers in bridge mode and was not happy with only 25mbps. Bottom line: 1) The Orbi app is terrible. Plan on having several hours for what should be a simple installation. 2) speed testing with the Orbi app is not believable 3) I could never get a wired connection between the router and either satellite even after updating the firmware 4) throughput from the satellites was poor. I was using an existing, proven-good network so that was not the problem. I took my first computer programming course in 1969 and used to own a networking company so I don't feel I was the problem. Needless to say, the Orbi RBK23 is on its way back to Amazon.