Bests & Worsts Reviews from Amazon

Ive gone through 4 of these Keurigs in 9 months. It seems like the machine has trouble pumping water through the heater line and eventually it overheats and the board burns out. I finally figured out the cause of this problem and it is due to a huge design flaw. Shame on Keurig customer service for blaming customers for using non-Keurig brand k-cups. The reason is that the water receptacle has a tight lid on it and it creates a vaccum so that water cannot pour out of the bottom. I tested this by holding the closed receptacle over my sink and pressing the bottom release. The water did not flow out until I pulled the top cover off. To solve for this problem once and for all, I drilled a small hole in the cover. Now it works fine. Either take the top off or do what I did. Otherwise your Keurig will break!!! I also think Keurig needs to recall the product, due to this obvious design flaw.