Bests & Worsts Reviews from Amazon

1st, I like(d) the chair. That said, BUYER BEWARE! I have had a nightmare of a time actually -getting- the chair. Six+ months of hassle, frustration, and nonsense. I was initially sent the wrong chair. Next I was sent a used, defective chair. Then I found out No One, not even Amazon Product Tech, can find the companies contact information to handle the warranty. So after having the wrong chair, then a chair which broke under my meager 180lbs, and finally getting the right chair in a new state, I'm not a happy camper. Some further details to know, learned mostly from my defective chair: It does NOT support 400lbs. I'd say 200-250 max. The joints are made of plastic and single low grade metal screws. None of the screws will be tightened when the chair arrives. (This was the case with all three chairs) The fabric will sag, and rip at the eyelets before the bungees give out. It squeaks. A lot. The wooden part of the handles are glued in place, so they will pop off. The side tray tilts down, so items placed on it will slide off. The position lock breaks easily. The stitching of the headrest is subpar, and quickly comes apart. If these issues were addressed, this would be a phenomenal chair. It IS quite comfortable, after all. But it still wouldn't be worth the hassle of dealing with a company who can't be arsed to send the correct order twice in a row, and provides no contact information for its warranty. Don't buy from Coastrail Outdoor. Update: 1½ months of light use later, the seams of the replacement chair suddenly unravelled all at once on the entire left side. While in use. I landed on the floor, and was injured. I'm throwing it out, and done with the hassle. DO NOT BUY THIS CHAIR. Update 2: Over a year after first purchase, I am being contacted at my personal email DAILY by seller, asking to remove this review in return for a $30 gift card.