Bests & Worsts Reviews from Amazon

The unit i bought was placed in my crawlspace, attached to a hose so that the water would automatically drain. I don't often check the crawl space or the dehumidifier. After about a year I was in the crawlspace and noticed the dehumidifier was not working. The bucket was filled and was not draining through the hose. The setup was correct. No hose blockage, downward slope, etc. I manually emptied the bucket and reinstalled it. The unit started working again. I doubt the unit ever worked correctly. I contacted MIDEA customer service. It took more than 3 weeks of calls and emails to get hold of a representative who said the unit was out of warranty and they were unable to help. She also said she was unable to transfer me to a supervisor and that it was not possible for a supervisor to call me back. I would never buy MIDEA anything again.