109
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ranked #243,621 most helpful
out of 571,544,897 reviews
★☆☆☆☆
CUSTOMER SERVICE IS UNRESPONSIVE , The electronic part of the desk broke within a month of use
This was my original review from April 12, 2021 "I ordered the desk in January and it came in February it was easy to get set up and worked great for a month and then the electronic part of it broke. The desk is stuck in an extremely low unusable position and the electric moving up and down is not working. I have gone through all of the steps to reset the desk and nothing is working. This desk stoped working within a month of me receiving it, I contacted the company immediately and haven't heard back form them in a month. "
The company was not responsive and sent me a part that did not work or fix the problem. They sent me power cord to fix the issue with the motherboard. After receiving the cord I let them know that it A. did not work, and B. was not going to fix the issue with the desk. I have not heard back from the company since then and they have not responded to my messages.
I really did enjoy the desk when it worked and would like it to work again but I am unable to get ahold of the company to send me a new circuit board.
April 2021 · Office Products · verified purchase