Bests & Worsts Reviews from Amazon

I had multiple problems with this fountain. We first tried the ceramic version, but our cats broke it within the first week. Luckily, Amex loss and damage protection covered it. So next, we tried the stainless steel version. We ended up returning it, again within a week for a number of reasons: 1) The design of the water flow is prone to splashing out of the dish and making a mess. Especially if you fill it too high. Which means that you have to fill it A LOT because the fill target zone between splashing out and going below the line at which the pump will work is relatively narrow. 2) The weight of the stainless steel is significantly lighter than it looks in the pictures. It feels chinsy, but more importantly, because the top piece is not heavy, it tends to rattle from the vibration of the pump. 3) The pump itself failed within the first week. It also appears that there is no filter, so the pump seems to be prone to clogging from hair. 4) The pump is not as quiet as in the drinkwell models. 5) Our cats wanted nothing to do with it. Perhaps it's the shiny metal, but they seemed to prefer the plastic drinkwell fountain much more. We're ordering the Drinkwell Platinum instead.