Bests & Worsts Reviews from Amazon

The Blink video doorbell + sync module 2 might be somewhat OK if you want to continue to utilize the cloud storage option (free 30-day trial is activated by default - probably so you think it works better than it actually will once you cancel the cloud service), but if you're planning to use this setup for local motion-activated recording to a USB stick, I STRONGLY advise against it. I spent 4 hours last night trying to get the local storage working, and while I would receive motion alerts on my phone, it never once recorded any video. I tried 3 different USB thumb drives, all formatted in exFAT with a PC and with the sync module. Spent over an hour on the phone today with tech support, and while he connected to both the sync module and doorbell repeatedly (and did several reboots) he couldn't figure out the problem either. Then he asked me to download some sketchy app that collects all kinds of info about the health of my home network, and sends it off to who knows where. Yeah, I'm not going to do that. I offered to provide him whatever "health" info he needed about my network by using one of the apps I already use to monitor my "network health", and he said I had to download that specific app because it's required as the next step in troubleshooting, or he could no longer help me. I also tried troubleshooting using their online support, and encountered endless "502 Bad Gateway" errors. Other factors you might want to know: Even if you do finally get the local storage working, according to Blink's website, videos are first transferred to Blink's servers, and then to your USB storage - so you're still dependent on Blink's servers, which is also something that can be taken away or made a "Premium" feature in the future. Summary: If you're wanting local storage (a feature that appeals to many of the people interested in this product), this product is FAR from being ready for prime time, and the tech support infrastructure is terrible. AVOID!