Bests & Worsts Reviews from Amazon

I purchased this product less than one year ago based upon the review and the reputation of Lasko heating products. I never anticipated that a unit with less than 20 hours of use would melt the plug. I contacted Lasko directly with the pictures, the invoice and the specifics of the building and the outlets that it was plugged into. The professional building where this heater is used was one year old with all brand new wiring installed by a licensed professional electrician. Lasko stated that "resistance heating" is what caused the plug to melt and they unfortunately could not replace the unit or provide any repairs for it because it was essentially the fault of the outlet. I explained to them that I found that very hard to believe considering the professional wiring, new building and electrical inspection that the building had performed on it. They stated that their legal department had developed some information on "resistance heating" and that they would kindly forward that along for my review. I asked if they would be sending the same information if my building had burned down because of a relatively new heater that had only been used a handful of times. I would not recommend any Lasko products based upon their lack of support and service that they provided on this issue.