139
people found this helpful, as of 2023
ranked #216,942 most helpful
out of 571,544,897 reviews
★☆☆☆☆
This was a fabulous little speaker and I absolutely loved it for 3 weeks
PLEASE BEWARE!!!!! This was a fabulous little speaker and I absolutely loved it for 3 weeks, then the booster went out and I could only get a low volume from the speaker. Called Sangean and they wanted me to pay a restocking fee to return the defective one and for me to pay the shipping fee for a replacement. After talking with George for a while he checked with his manager and said I didn't have to return the defective one or pay the restocking fee. He told me just to send a check for $6.00 to cover the shipping of a replacement unit (yes, I had to pay for the shipping). Two days later I sent a letter to George outlining the conversation we had over the phone and enclosed my check for $6.00. It has now been 3 weeks since I mailed my check, the check hasn't been cashed, and I don't have a replacement speaker. I've tried calling but somehow they always seem to be closed. Don't waste your money!!! Great little speaker but it should work for longer than 3 weeks. Customer service not any good either.
UPDATE: Finally received my replacement speaker and it WORKS GREAT. I'll give them the benefit of the doubt that my first speaker was just defective from the beginning. I hope my new one lasts longer than the first one because I really love this speaker. If you purchase this speaker and don't get a defective one I think you will be very happy with it.
UPDATE #2: The replacement speaker I received as mentioned above was received on 12/28/16. It is now 5/18/17 and the amplifier on this speaker has now gone out. I've had almost 5 months of enjoyment out of this speaker. I can still listen to the speaker but without the amplifier you have to put the speaker on your ear to hear it. Apparently Sangean has a problem with their amplifiers. Hope they will improve them because I really love the speaker.
December 2016 · Electronics · verified purchase