Bests & Worsts Reviews from Amazon

I just received my box in the mail just litterly about 10 minutes ago took it out of amazon box exited to open container and powder coming out of top of container as I twist it open when I finally get to take the cap off white cover is half peeled off . I said too my husband that’s weird ? I took pictures because the company should know something is wrong with manufacturering or no one is paying attention to when packing items ! Lost powder not excited about that exactly, but so excited to try to help my back pain . I sent 3photos to help figure out why container was open and wiped around container, ?