Bests & Worsts Reviews from Amazon

I bought this for my son. He has been wanting to get into PC gaming for about a year. We looked around, and read reviews. This one was recommended in a couple articles, and upon see the reviews.. we ordered it. He was so excited when we told him. It got here sooner then it was estimated. So my husband, opened and set it up. The computer said it need to be updated. From there it just crashed.. and crashed and crashed. An endless loop of crash and reboot. We went through every option imaginable. Absolutely nothing works.. Tech support = nothing It wouldn’t restore, uninstall updates, it wouldn’t run anything. Just black screen, flashing icon and reboot. Never in my experience with a PC has this happened. So, after a whole half a day.. and a very sad 11yr old. It’s going back!