Bests & Worsts Reviews from Amazon

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264
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ranked #104,938 most helpful out of 571,544,897 reviews
★☆☆☆☆
Expensive Microwave That Failed After 3 Months, Panasonic Won't Handle Warranty Repair Shipping
When I purchased this microwave on 30 September 2019, it seemed fine. Very expensive and a little flimsy feeling, but did a fine job cooking food. Fast forward to January of 2020 and the microwave's internal components are now failing and tripping the breakers in my house. Since this was out of the 30 day window for Amazon returns, I had to contact Panasonic. Panasonic told me the only way to get it fixed was for me to drive it to one of their service centers a 40-50 minute drive away, and then drive back there and pick it up. This means I'd end up burning about 5 hours driving just to try and get this fixed. Panasonic would not ship the device back to them to get it fixed and left it entirely up to me to handle the repair. To say that this early failure on a $190 microwave is disappointing is true, but to then hear from Panasonic that I'm essentially on my own with dealing with the return after having gotten barely 3 months use out of said $190 microwave is ridiculous. I will never purchase another Panasonic appliance again, and would recommend everyone avoid them.
February 2020 · Home and Kitchen · verified purchase
the product in question
Panasonic NN-SN67K Microwave Oven, 1.2 cu.ft, Stainless Steel/Silver
4.4★ · 4,579 ratings, as of 2023
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