Bests & Worsts Reviews from Amazon

Not recommended! First of all, at the time of purchase, it is NOT stated that this is needed to be printed! Square Trade foolishly sends me a STUPID graph thru the computer that it is ON IT'S WAY showing a detailed graph that it is coming closer and closer....and finally on August 15th it has arrived! But nothing is in the mail! The toaster oven has arrived, so I waited, and waited....Finally I called Amazon, who gave me SquareTrade's number...They tell me it is to be printed. I talk to a Hazel, she told me a copy will be sent on 8/29, I will get it in 10 days. Still no copy on 8/10 I called Square Trade and 8/12 I called again, both times I spoke to two Chinese guys who tell me 10 business days. After the 13th I called Amazon, I spoke to a Rep.he called SquareTrade, I am now to get a copy in 5 days, I hope it will come this time....I ordered this Toaster Oven for my 80 year old mother...I have No printer, SquareTrade needs to tell people that the plan is needed to be printed and NOT lie to customers.....