Bests & Worsts Reviews from Amazon

Just a warning that this item worked as described up until about 3 weeks after we bought it. My wife was using it one day (as directed, water only) to try and clear up her sinuses. She heard a 'bubbling' and the unit exploded hot water on the lower half of her face. We rushed her to the emergency room where she had first degree burns. I contacted Conair and they had us send the unit in for testing. Two weeks later we received a check for $28 for reimbursement of the cost and the note simply read "We enclose our refund check for the facial sauna". We are left with a $1800 bill from the emergency room and two days of lost wages (not to the mention the pain my wife endured for 2 days). Most of these units will probably work as described, but be careful if you hear a noise like the water is boiling. She did not have enough time to pull away from the time she heard the noise to the time it blew up in her face. The Conair claims manager was rude and appeared as if she could care less that my wife experienced this due to their product. Be careful.