Bests & Worsts Reviews from Amazon

I love the concept, and the two days that it lasted were great. My work keys fit in my pocket, didn't stab me in the leg, didn't make a loud noise, but then on day 2 I dropped it from waist-high onto a concrete floor, and the post sheared off and broke, rendering it completely useless. On top of that, KeySmart customer service told me that since I didn't buy directly from them, there is no warranty. Very disappointed that any customer service department would say something like that - especially since according to Amazon, I bought it directly from KeySmart on Amazon....