Bests & Worsts Reviews from Amazon

-Bought king size bed direct from Purple -Using jersey knit sheets -I am 5'10" and 175lbs -Primarily a side sleepr Please pay attention to the other bad reviews for SIDE sleepers. The bed is just too firm. It is hard to explain because when you sit on it or just push on it with your hand it feels very soft and giving, but once you lay on it especially on your side it's a different story. Perhaps I "max" out the purple layer (3 inches) and then end up on hard foam? It's hard to explain but I have been getting numbness in arms and legs as someone else pointed out. I've had it for 2 weeks and plan on giving it 1 more week, bu it's not looking good at all at this point. I will come back and update this if something changes. As for the raw egg challenge, yes it passed that test but note that eggs are about 3 inches tall? That's exactly how deep the "purple" layer is. What happens when your shoulders or hips need more than 3'? You end up on the harder foam beneath, which i what I believe is happening to me. Also want to note that my wife is 5'3" and 135 lbs and does not have the same issues I do, but she agrees it has been an overall disappointment, not at all as comfortable as we expected it to be. Perhaps she does not compress all 3 inches of the top layer and that makes it better for her? Not sure. Update 10/20/2016: Customer service has been very responsive. They got back to me about my issues with the following recommendation: " I recommend what we like to call the "sock dance." For the first couple weeks, pull on some clean socks and walk all around your bed for a few minutes each day. This will help to soften the foam to make the bed even more comfortable and will also help prolong the already awesome lifespan of the foam!" This did not help at all and I started experiencing very bad soreness in my ribs. I have requested a refund and am returning the bed. Very disappointing.