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★☆☆☆☆
If you plan to get it wet... don't purchase this watche
The watch states water resistant to 5ATM and safe for pools and salt water. I decided to check out the swim function.
Put the watch into water safe mode and double checked that the water drop showed on the display. Got into the pool and took 2 arm strokes then noticed the display was flashing. "Samsung Galaxy watch resetting". I took the watch off and dried it. The flashing continued so I left it in the towel for 2 hours. When I picked it up the display was black.
When I got home I put it on a charger. It charged to 100%. When removed from the charger the flashing continued for 30 minutes then stopped.
I researched the water resistant problems and found many who have had the same thing happen when attempting to use the Galaxy active 2 for a swim workout. It seems that this is a common complaint. The Watch IS NOT water resistant as stated in the documtation.
Samsung was called and they talked me through several things I'd already tried. I got a shipping label to return for repair.... according to them the watch had gotten wet!
Add to that the warranty is invalidated if you get the watch wet! Then the repair costs over $220 if done by Samsung. A new watch costs between $199 and $279 depending on where it's purchased and ongoing sales.
The Samsung service was no help. I was sent from one person/department to another and the conversation went in circles. You got it wet/I followed the instructions for water safe/ but you put it in water, it states the watch can be worn in pool for swimming, but you got it wet and that invalidated the warranty, but it says I can swim with it to track a workout, you got it wet..... I got the sense that each person was reading from the same scripted response card.
In short the watch should not get wet. It is not water resistant. And costs as much to repair as a new watch.
June 2020 · Electronics · verified purchase