Bests & Worsts Reviews from Amazon

If your the type of person that thinks you get what you pay for DO NOT BUY THIS!!! I paid over $100 on a cooler because I wanted a heavy duty one that I could latch shut. The latch was the main selling point for me because I wanted to take it on canoe trips and not worry about the lid coming open in case of a tip over. At first it seemed to work just fine, until I loaded it up then the weight rendered the latch useless.(I tested another one at the store same thing, its just a bad design) I contacted the coleman company which i must say there customer service was so bad I don't even want to start to try explaining the frustration they put me through. I was told to mail in the defective latch(at my cost) I did and after 8weeks still no word from them. When I finally got a hold of them I was told that I should of never sent the latch in. Finally I got them to agree to giving me a refund. I mailed the cooler with a copy of my receipt to them 6weeks ago and I have not heard a word from them, whenever I call there I get put on hold for 15 min then sent to a voicemail box that is full. A few more things to point out, the steel that surrounds this is very thin and cheap, and the logo on the lower right hand corner was poorly installed and falling off when I took it out of the box. Bottom line I paid a lot for a cheap cooler then they really stuck it to me when I sent it back to them and didn't get my refund.