Bests & Worsts Reviews from Amazon

A little metal piece broke the first time we used it. It's one of the three pieces that you set the stone on. It broke in half and half fell out. I contacted the seller and all I got back was an email saying to contact the manufacturer. No phone number or email. Of course I looked it up online but how useless. Still waiting on the manufacturer to contact me but it looks like the warranty involves having to ship the thing back at my expense and it's super heavy metal so will probably cost a lot. Very disappointing on all fronts and now I have a huge bag or hard red wheat berries that I can't grind.