Bests & Worsts Reviews from Amazon

This product is a safety hazard. The Deluxe Bands that are supposed to lock in place clearly don't. The tension of the bands is the only thing holding the pulley on and the more you use it the less tension the bands have. While I was working out and had my arms fully extended to my front the pulley that holds the bands onto the chair came off and flew by my head. The pulley missed my head, but if someone was standing in front of me someone could have been hurt. Contacted Customer Service and their solution was to send the chair back at our expense and they would send a new one probably at our expense again! !!!