Bests & Worsts Reviews from Amazon

This mattress has a known product defect that appears to be ignored by the manufacturer. We purchased the mattress in May 2016. It was used rarely (maybe 4 times), and always deflated and stored in clean, dry place after use. This week we tried to inflate the mattress for use and the seal around the nameplate/pump valve insertion immediately separated from the PVC mattress, resulting in a continuous leak. An attempt to glue and clamp with appropriate PVC glue failed. A call to the manufacturer, Insta-Bed, Inc, informed us that we were out of warranty (we knew this, one year warranty) but that they would send us some patch kits (which they did). We insisted that the problem was not just a hole in the mattress material but a separation between two different materials, and that their patch material would not be useful. Frustrated, and without the use of a previously fully functional and liked mattress I called American Express, the credit company that I use to purchase all large ticket items. True to form American Express honored their extended warranty (1 year past the original manufacturer's warranty) and refunded me the purchase price. We are researching alternative inflatable mattresses. Based on the number of similar complaints from other online reviewers of this mattress, we cannot recommend this mattress - unless the purchaser is OK with a one year product. based on the complaints and our experience with the manufacturer, we believe that the manufacturer has an obligation to research this product defect and consider a solution.