Bests & Worsts Reviews from Amazon

I bought this iron two weeks ago and while it worked it performed miraculously. I decided to go with this model after carefully reading all the reviews here on Amazon and checking the Consumer Reports website. This Iron was the highest rated model so I decided to buy it with full confidence. However, one day I plugged it in and after a minute I saw smoke coming out of the Iron. At first I thought something was stuck on the bottom of the sole plate. After observing where the smoke was coming from I realized it was from inside the iron and the smoke smelled like burning electric wires. At this point I unplugged the iron and after it cooled off I plugged it in again to see if it would work (I realize I should not have done that!!). Well, nothing happened, the iron simply stopped working, it would just get warm but never hot and the steam function stopped working. Needless to say I was greatly disappointed, I rushed to the phone and called Black and Decker consumer support. They were very courteous and helpful and told me they would send a replacement in a week. Unfortunately, they did not have the same model in stock so they sent me the Black & Decker D2020-