Bests & Worsts Reviews from Amazon

Although this review and 1-star rating is for the Ring Chime Pro, I'll provide a bit of context which includes why we bought this product. The Ring Pro Doorbell doesn't work. When the doorbell did work (the first month we had it) it was excellent - 5 stars. Something happened after month 1 and it hangs up and shows a black screen. We cannot answer any doorbell rings with it because it is frozen trying to load the video, if we try to answer an active ring, then the video freezes up and we have no record who rang the doorbell. When we checked the wifi signal (5G) and wired electric power health, all were very good, every time we checked. The router is located about 15'-20' from the doorbell. Upon calling customer service, which was excellent service by the way, they saw that the doorbell stats were very good. There was not a good explanation for the issue except "some kind of unexplained interference" so they recommended we spend the $49 and buy the Ring Chime Pro Wifi Extender. Huh. Ok, even though our wifi is very good. We'll give it a try, why not, we're already deeply invested. Now comes the Ring Chime Pro product experience. We set up the Ring Chime Pro 3' from the Doorbell, basically just on the other side of the wall. Since the Ring Pro Doorbell was connected to a 5G wifi, I thought I'd just try and see if the Chime Pro would work. No go - but I knew that it needs a 2.4G connection. Fine, we also have that 2.4G wifi set-up too at home. So, I reconnected the Ring Chime Pro Doorbell to the 2.4G wifi, then set up the Ring Chime Pro extender to the 2.4G wifi. They connected, but no longer have very good signal, it's just good now. Whatever, they connected. We proceed to test the Ring Chime Pro with our Ring Pro Doorbell and there is absolutely no difference from when we didn't have the extender. Same freezing, black screen experience. So, for an original ambiguous reason we tried the $49 additional investment that Ring support recommended, and it failed. Because of this poor product experience, I have to say this technology isn't mature/stable enough for me to recommend. The idea of it is great, but the practical functionality is missing. Proceed with caution if you are thinking about buying this product.