Bests & Worsts Reviews from Amazon

I am an artist who creates giclee prints of my paintings, and used an Epson Stylus Photo 2200 for six years. It was a reliable printer which gave me high quality prints. The Epson Stylus Photo 2200 worked great from day one, and I never had to speak with an Epson tech. I purchased the Epson Stylus Photo R2880 as a replacement printer. It would not print 13" x 19" paper. I kept getting paper jams and error messages stating I was using the wrong media for the paper tray. I spent hours on the phone with Epson techs, who finally told me the printer had a defective paper sensor. I returned the first Epson Stylus Photo R2880 and purchased a second printer. The second Epson Stylus Photo R2880 not only had the same problems, but it also gave me communication errors. I spent another hour on the phone with an Epson tech who refused to call me back as my calling card ran out of minutes. In my opinion Epson has inadequate service techs, poor customer service, and a poor quality product in the Epson Stylus Photo R2880. I believe this printer was never tested in a rush to get it to market. The only reason it even deserves one star is because it prints 8.5" x 11" sheets. Because my need is for a printer that prints 13" x 19" sheets, I cannot recommend this printer. PS. Does anybody know where I can get a refurbished Epson Stylus Photo 2200?