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ranked #222,037 most helpful
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★☆☆☆☆
Avoid the Sharp R-230 (and other Sharp appliances)
This microwave oven worked fine for 7 weeks.
I used it to heat soup, and for oatmeal in the morning.
One morning it just broke.
The door closed, the light and fan came on, but there was no heat.
It emitted a burning plastic smell.
Sharp service told me that I needed to have a Sharp-authorized technician examine it before it could be replaced.
Unfortunately, the nearest Sharp-authorized service location is a two-hour round trip drive for me. They don't accept shipments, nor are they are not open on weekends.
This means that in order for me to obtain warranty service on this relatively new product I would have to *take a day off work*, as it is too far to drive on my lunch hour.
Also, one cannot return a product to Sharp for examination; as per the warranty you must "hand carry" or ship the item to a service location
(if the service location accepts shipments; mine doesn't).
So I believe my current options are:
1) find a local microwave service place, and pay for the service myself
or
2) throw the oven away
I recommend not purchasing this microwave oven because it may break soon after purchase.
I recommend not purchasing any Sharp appliance unless you know that a Sharp-authorized service location is close by.
Best Regards and Good Luck!
Mark
December 2007 · Home and Kitchen · verified purchase