Bests & Worsts Reviews from Amazon

I need to add to my previous review because the situation has gone from bad to worse. I reached out to KRUPS who asked me to send the product back since it was still within the warranty period. I returned the product 2 weeks ago; today, I received an email from customer service indicating that it will take 2-3 weeks to determine if the product is repairable. If not, I might (not, I will) get a new grind/ brew coffee maker. This is nonsense. Not waiting a month for a crappy coffeemaker. I purchased a Cuisinart. I have had Cuisinart grind/brew before, they break after 2-3 years, but at least it’s not within 2-3 months, like Krups. Don’t buy this product. Bad product, bad service. Less than 6 months after I purchased this product, the grinder stopped working. I looked for online fixes but Krupp’s uses a triangle shaped screw so I can’t open the unit to attempt to fix using online instructions. The user manual does not address how to fix grinder problems which apparently is something that happens often shortly after the warranty expires. I bought a Krupp’s thinking this was going to be a quality product - apparently I was wrong. I’m going to try calling Krupp’s in hopes they will replace.