138
people found this helpful, as of 2023
ranked #217,907 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Hazardous Design and Poor Quality. Tumi needs to recall....
DO NOT BUY. Tumi did a horrible job with the design and engineering of this suitcase. The biggest issue is the weak construction for the frame of the front panel. After 3 months of use, the bottom of the front panel frame will buckle (see photos) on to itself and cause the suitcase to fall forward. This problem becomes even worse when you put your briefcase on top of the suitcase. This is extremely dangerous...My suitcase almost fell on to a child at the airport because of the design flaw. When I went to the Tumi store, they understood the problem but didn't offer any solutions. I even tested the brand new suitcases, all of them, in different sizes, and they all have the same issue. Tumi should recall this product as it is a safety hazard and frankly, doesn't live up to the Tumi reputation. A second less severe issue is the suit compartment in the case. The old Alpha 1 had a 3 fold compartment which worked very well. Your shirts and suits would be almost wrinkle free at the destination. This Alpha 2 has a 2 fold compartment which causes everything to be severely rumpled after use. DO NOT BUY. MUCH BETTER OFF BUYING A SAMSONITE FOR A FRACTION OF THE PRICE.
October 2014 · Clothing Shoes and Jewelry · verified purchase