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★☆☆☆☆
Premature battery failure makes printer useless in less than 2 years.
I've had this printer for about a year and a half and found it useful. I liked that it was USB powered, took up little desk space and had easy to use Windows software. Today I attempted to print and found that the internal Li-ion battery had failed. The battery will no longer hold a charge and this prevents the printer from working.
Why in the world is this a battery powered device in the first place? There is no user interface on it. The only time it is useful is when it is plugged into a USB power which is, presumably, attached to a laptop/desktop which is providing it power.
The battery part number is w003688 and is available for sale at dymo.com for $26 + shipping. This is the same price I originally paid for the entire printer. I don't mind so much paying inflated pricing for the printing tape but to be also dinged $40 for a battery every year or two ain't cool.
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Edit:
I won't be beaten! Per other comments I am using a 9V alkaline battery to trick device into working. Decided to solder a battery connector to the Li-Ion battery pack terminals. See images. Seems to work perfectly. I will probably disconnect USB port from computer when not actively using this as I am not sure that constantly applying the Li-Ion charging voltage/current to the alkaline battery is not a fire hazard.
May 2017 · Office Products · verified purchase