Bests & Worsts Reviews from Amazon

I have posted positive reviews of the Smartkey Locks in other parts of Amazon and will soon be revising them from 4 or 5 stars to 1, unless Kwikset provides an acceptable remedy to the inherent security weakness of these locks that was exposed at the DefCon 2010 security hacking convention. Just Google "Kiwkset" and "Defcon" and you'll find links to the findings on the Internet. Essentially, a short key, a screwdriver, and about 30 seconds ... and this deadbolt can be opened. The reports came out around the end of July 2010 and the beginning of August 2010. [...] has an informative article and analysis that anyone considering this lock should read and consider before buying. For me, the DefCon 30 demonstration of how any common criminal could defeat the Kwikset smartkey in 30 second shows that this product is not the security I thought I was buying. In fairness to Kwikset, I called customer service to ask about the DefCon report in early August (2010). They said they didn't have a response, yet, but would respond within a couple days. Since then, I've contacted the company in writing twice, but have not received any response. It's not August 30th, so it's been a month. (EDIT - it's been YEARS...) Maybe they are working on a fix, but as a consumer, I will not be buying any more Kwikset products until they provide a credible response and fix. Also, Kwikset, I'd like my money back for the 13 smart key devices I had bought.