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356
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ranked #64,455 most helpful out of 571,544,897 reviews
★☆☆☆☆
Terrible!
I bought this 43" 2020 model to replace a 4 year Samsung curved tv. This model is very poorly designed, and cheaply made (including push in plastic legs which allow the tv to freely tilt and fall on either side, forward and backward). As I was unpacking, I was thinking perhaps the picture quality will compensate for this cheap feel. Not at all... The picture is messed up too: the first issue I noticed is that the picture comes through as if it is curved out towards the viewer as if it is project onto a ball! In addition, the picture is very milky and dim, and not very sharp at all even at the maximum setting of 20. I tried all the available settings... when I turned off the auto dimmer the picture brightened up (with all other issues including forward curbing remaining) - only to dim again by itself a few moments later. I tried to run a software update - there is no software update... I don't think the software update can fix the forward curving image (makes me feel like I'm looking at a ball), or the sharpness. The remote is dismal. The tv box says stunningly thin. That is not true at all. The tv thickness is the same as my model from 4 years ago. In addition, the setup of the tv goes through multiple screens which are very intrusive and annoying. For example they want you to agree to advertising tracking, login to your samsung account etc. I went ahead with it thinking I would reset these settings later and just set the tv up in a basic way. Well, not - I cannot reset the settings now that I'm going to return the tv: The Reset menu option is there but when I try it - the message says Unavailable. I do enjoy my samsung s10 phone. Who designed and made this tv? Why is it shipped and sold in this condition? Perhaps this tv was made by the C team at samsung?
March 2020 · Electronics · verified purchase
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