126
people found this helpful, as of 2023
ranked #226,948 most helpful
out of 571,544,897 reviews
★★☆☆☆
Bad decisions result in bad experiences
The glass mat itself meets expectations, however to not include a inexpensive and vitally needed component for it to function properly is inexcusable.
The least expensive glass mat is $300 - every mat should include the larger sized rubber grommets (Stabil-a-dots) instead of making the customer wait an additional 2-3 weeks before they can use the product as intended. I had to re-adjust the position of this everyday that I had it since it arrived because this essential item was offered separately, free of charge, but not included with the purchase of the product. The cost of these for Vitrazza when purchased in bulk is negligible when considering the impact it has on the product. The smaller included dots are inadequate, there's no justifiable reason why the larger ones are not included by default with the initial purchase.
November 2017 · Unknown · verified purchase